FAQ'S

How much time does a pre-move survey take at my home?
Usually one hour.

Why do I need insurance if everything is packed professionally?
Items can get damaged due to unforeseen circumstances like accidents and other natural hazards in the moving process.

What is insurance coverage based on?
On the declared value.

Do you have storage available?
If you are unable to take immediate possession of your new residence, your belongings can be stored. However, you are responsible for the storage charges and final delivery charges from the warehouse. If your goods are placed in storage, there may be an additional charge for the valuation or insurance coverage provided for your shipment while in storage. Long-term storage services are also available.

What are my responsibilities during the moving process?
Ans. Provide documents like transfer letter or joining letter and copy of RC book for your vehicle moving.

Am I renting the space month-to-month or am I on a lease?
Your contract is a month-to-month agreement with our Storage. You can move out whenever you want.

Can I move my house plants?
We at Axis Logistics & packers do not accept responsibility for safely moving your plants, because they may suffer from a lack of water and light as well as probable temperature changes while in the van. 

Can I move my pet?
We at Axis Logistics & Packers do not recommend Pets to be carried on the moving van. Dogs, cats, canaries and parakeets can usually be transported in the family car.

How do I know what can be transported and what not?
Inflammables such as Petrol, LPG gas cylinders, fireworks, ammunitions etc are not allowed to be transported without prior permission. Carefully tape and place in individual waterproof bags any jars of liquids, oils, you plan to take with you.

How can I move my car?
Car is transported by Car Containers which have hydraulic levers for loading and unloading and blocks for jamming the wheels. It can also be transported in our containerized vehicle along with your household goods, if so desired by you.

What are the documents required for movement of my vehicle?
Documents required for vehicles movement are photocopy of Vehicle Registration Certificate and Insurance, Original Emission / Pollution Certificate.